Payment Security Firm Offers English Lessons to Staff

Prior to the pandemic, Olena Halushko believed that enlisting private English tutors for Advantio’s Ukrainian team was an effective strategy. However, she was taken aback to discover a concerningly low attendance rate, as weeks passed with few staff members actually attending the lessons.

Olena serves as an HR Generalist at Advantio, a leading advisory firm specializing in professional services and PCI compliance solutions. Advantio offers a range of innovative products, including payment transaction security, device lifecycle management, and advanced threat prevention, all designed to enhance security in the digital landscape.

Advantio caters to a global clientele, making a B2 level proficiency in English essential for all new hires. Employees must effectively communicate, consult with clients, and carry out various assessments—all in English—to ensure seamless interactions and high-quality service.

Olena and her HR team at Advantio have chosen to partner with LingualNeeds, a dynamic platform that links language learners with tutors from around the globe. LingualNeeds specializes in corporate language training, providing personalized 1:1 tutoring sessions via video chat.

Discover Olena’s inspiring journey and how her company empowered every employee with the chance to learn English, fostering both personal and professional growth.

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Why and how did you choose LingualNeeds as your language learning provider?

Prior to the pandemic, we launched a language learning program exclusively for our Ukrainian employees. A private tutor visited our office twice a week to lead group lessons, but unfortunately, participation was quite low.

One significant drawback was that only employees at the Ukrainian office could participate in the lessons. Unfortunately, we lacked personnel to oversee a similar program in other countries, and the tutoring rates in those regions were considerably higher.

Although we hadn’t made an official announcement about our search for an online learning platform, many employees were aware of our quest. Ultimately, a colleague stepped forward with a recommendation for the LingualNeeds platform.

Upon exploring LingualNeeds, we were immediately impressed by its affordability. The platform features numerous tutors who offer their services for under $20 an hour, making it an ideal choice for those of us on a tight budget. This aspect was crucial in our decision-making process.

Additionally, we discovered that LingualNeeds offers a more user-friendly experience compared to other platforms we explored. As a prospective student, I found the interface straightforward and intuitive. For instance, locating a tutor and scheduling a lesson was a seamless process.

We wanted to empower our employees by allowing them to select their lesson times and book them independently. This flexibility enhances their learning experience and accommodates their individual schedules.

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What are the main benefits of LingualNeeds for your company?

The standout advantage of LingualNeeds for me is the exceptional support we receive from our Account Manager. We have monthly calls where she provides valuable insights, and she also shares Excel files detailing employee attendance. Plus, I can conveniently access this information anytime on our Account Dashboard.

One of the standout features of LingualNeeds is its impressive flexibility. Employees can easily navigate the platform on their own, allowing them to schedule lessons at their convenience and choose from a variety of instructors.

What steps did you take to implement LingualNeeds as a corporate language learning program in your company?

In our quarterly performance reviews, we actively engage our employees by asking them about their improvement goals and the courses they wish to pursue. Alongside our professional development programs, we also provide English classes through LingualNeeds, enhancing their skills and opportunities for growth.

The students showed a great enthusiasm for learning, quickly diving into their lessons. For employees eager to enhance their English skills, they could simply reach out to their manager or the HR department. Once they did, we would set up an account on LingualNeeds and suggest they take two lessons each week for three months to maximize their progress.

We had an excellent onboarding experience! Our Account Manager organized a call with all the students enrolled in the program, where we were introduced to the platform and received comprehensive information. The communication throughout the process was outstanding, and we couldn’t be happier with our Account Manager’s support!

I developed comprehensive internal guidelines that detail how to effectively use the platform, set a maximum price for lessons, and recommend an optimal number of lessons per week. To keep everyone informed and motivated, I periodically share updates and reminders about lesson schedules on our internal channel.

What does success in LingualNeeds’s partnership mean to you personally?

We care about more than just numbers.

A thriving partnership with LingualNeeds translates to high employee satisfaction. When I hear feedback like, “Thank you, I see real results,” or “This program has boosted my confidence with clients,” or “I can now explore opportunities both in Ukraine and internationally,” I know our efforts have truly paid off. It’s rewarding to see our work make a meaningful impact.

Empower your team with one-on-one corporate language learning

If you, like Olena, want to enhance communication among your team members, connecting them with skilled language tutors can make a significant difference.

Get your employees learning and achieving your business goals in no time with corporate language training.