- The challenge
- What were the reasons for offering a corporate language learning program to your team?
- What were the main criteria for choosing a language-learning provider?
- The solution
- What made LingualNeeds stand out over other providers that you researched?
- What feature of the product was most appealing?
- What did you expect to get from LingualNeeds as a product?
- The results
- What are the main benefits of LingualNeeds?
- What has been the most successful thing about your partnership with LingualNeeds?
- Empower your team with a 1-on-1 corporate language learning program
- Frequently Asked Questions
- What is the main reason for Eurowag’s corporate language learning program?
- Why did Eurowag stop offering in-person language classes?
- What criteria did Eurowag consider when choosing a language-learning provider?
- What features of LingualNeeds were most appealing to Eurowag?
- What has been one of the main successes of the partnership with LingualNeeds?
With a diverse workforce of approximately 1,000 employees hailing from 25 different nationalities, the company thrives in a multicultural environment across Europe. As a B2B international logistics provider operating in 16 countries, effective communication in English is essential for delivering seamless solutions and fostering collaboration.
Eurowag stands at the forefront of the digital business platform, seamlessly uniting the on-road mobility sector into a cohesive ecosystem. The company delivers a comprehensive range of services, including fuel cards, toll and tax refund solutions, and financial offerings such as factoring and insurance tailored for logistics parks and trucking operations. Additionally, they equip truck drivers with advanced navigation systems to enhance their journeys.
In this article, Ilona Malá, Global HR Business Partner at Eurowag, discusses the obstacles she faced and the outcomes achieved by implementing business language training for her team.
In April 2021, Eurowag teamed up with LingualNeeds Business, a dynamic platform that links corporate language learners with expert native-speaking tutors from around the globe. LingualNeeds Business specializes in tailored business language training programs, providing personalized one-on-one tutoring sessions via video chat.
Ilona highlighted the reasons behind Eurowag’s commitment to fostering language development across its teams and outlined the benefits of partnering with LingualNeeds Business.
The challenge
What were the reasons for offering a corporate language learning program to your team?
English serves as our official language for internal communication. However, not everyone is proficient in English, particularly in certain teams like IT and sales, which has led to some communication barriers.
In the past, we offered in-person classes in every country where we operate. However, we encountered common challenges, such as busy schedules that made it difficult for employees to participate in lessons.
The onset of Covid prompted us to halt our in-person classes, leading us to seek an online solution that would provide both flexibility and personalized tutoring.
What were the main criteria for choosing a language-learning provider?
We established three key requirements for our tutoring program. First, we aimed for online tutoring to provide flexibility. Second, we sought native-speaking tutors who are located in the same countries as our employees, ensuring a culturally relevant learning experience for beginners.
Third, we needed flexibility. We wanted someone who could listen to our needs and design a solution for us.
The solution
What made LingualNeeds stand out over other providers that you researched?
The customer experience made LingualNeeds stand out. We had a really nice collaboration with the LingualNeeds Business team members.
Our communication flowed effortlessly, allowing us to collaboratively tackle emerging challenges. We fondly recall those warm discussions from our initial interactions.
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What feature of the product was most appealing?
LingualNeeds successfully connected us with tutors from all 16 countries where our employees are based. This capability was a crucial requirement for us, and we were truly impressed by their ability to meet it.
What did you expect to get from LingualNeeds as a product?
We anticipated a product that would truly deliver results. Having experienced in-person lessons before, we found ourselves struggling to monitor our students’ progress effectively.
We aimed to implement consistent testing and feedback, along with enabling line managers to track their direct reports’ progress more effectively. These essential tools were lacking in our previous approach.
The results
What are the main benefits of LingualNeeds?
LingualNeeds is an intuitive platform designed for seamless use by our administrators. They can effortlessly manage student accounts by adding or removing students, monitor lesson ratings, and maintain clear communication with learners, all in a streamlined manner.
I’d also like to mention the price flexibility. We can select costs and filter out tutors, which provides some nice customization.
What has been the most successful thing about your partnership with LingualNeeds?
The main success has been the customer experience and cooperation with the LingualNeeds Business team.
Also, we have a high participation rate. We have more than 200 people learning languages on LingualNeeds, mostly English.
They have given good feedback about the tutors. In general, we are very satisfied customers.
Empower your team with a 1-on-1 corporate language learning program
Just like Eurowag, you can empower your employees to enhance their language skills with the support of the LingualNeeds Business team. We’re here to help you create valuable learning opportunities for your workforce!
Our platform provides personalized lessons for your team, flexibility, continuous support, and a corporate dashboard.
Help your team speak confidently! Book your demo with a LingualNeeds Business expert today.
Frequently Asked Questions
What is the main reason for Eurowag’s corporate language learning program?
The main reason is to address communication barriers within teams, particularly in IT and sales, where proficiency in English varies.
Why did Eurowag stop offering in-person language classes?
In-person classes were halted due to the onset of Covid, prompting the search for an online solution that offered flexibility and personalized tutoring.
What criteria did Eurowag consider when choosing a language-learning provider?
Eurowag established three key criteria: online tutoring for flexibility, native-speaking tutors located in the same countries as employees, and the ability to customize solutions based on their needs.
What features of LingualNeeds were most appealing to Eurowag?
LingualNeeds stood out for its ability to connect Eurowag with tutors from all 16 countries where employees are based, as well as providing tools for monitoring student progress effectively.
What has been one of the main successes of the partnership with LingualNeeds?
One of the main successes has been the high participation rate, with over 200 employees learning languages, mostly English, and positive feedback regarding the tutors.
